As required by EU law, you can be refunded within 7 days after your advert is put up if there is some kind of issue with the advert such as damage or anything else that may influence the proper effect your advert should have.
If a store declines your advert, we can do a few things. Firstly, we can refund you the cost per week for the advert(s) that were declined and we will post you the printed copies of your advert to let you decide what you want to do with them.
Please note that we will not refund the £2 handling fee per advert in this situation as we have already printed and delivered the advert.
Alternatively we can also simply put them up in a nearby store or another location entirely if you wish.
We will try to satisfy your demands in all situations. To request a refund, simply email explaining the situation and we work to sort out the issue.
We reserve the right to decline any advertisement done through us if we feel it is inappropriate, offensive or illegal in any way. We will always notify you if this happens and work to sort out the issue. We will refund you if we end up declining your advert.
Our service is designed only for local businesses, services and people to use. You must understand that the stores we go to generally only accept this kind of local advert so if you are unsure if your advert meets these standards, please contact firstname.lastname@example.org.